At http://hornet-nest-prevention-services.trustedstandard.com, commonly known as Hornet Nest Prevention Services (‘the Company’ or ‘we’), your privacy and the protection of your personal information are of utmost importance. This Privacy Policy provides a detailed account of our data handling practices, which are designed to comply with a variety of international privacy standards including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is comprehensive and covers all aspects of our operations, including interactions with our websites, applications, services, and products. It’s important to understand that while this policy applies to our platform, it does not apply to external platforms, applications, products, or services that users may access through links on our site, each with their own privacy policies.
Our processing activities involve interactions when you use our applications and services as a registered user, visit our websites that reference this Privacy Statement, engage with communications from us such as newsletters, emails, calls, or text messages/SMS, among others. In these interactions, we may collect various types of personal data including, but not limited to:
- Account Information, which helps us manage user accounts and services;
- Payment Information, necessary for processing transactions;
- Financial Information, used for accounting and financial reporting purposes;
- Purchase Information, to facilitate service delivery and improve customer experience;
- Mobile Device Identifiers, to enhance mobile application functionality and performance;
- Location Data, where relevant for location-based services or security;
- Feedback, which is crucial for service improvement;
- Social Media Information, if you choose to connect with us on social media platforms;
- Product Information, to understand customer preferences and optimize product offerings.
This information may be collected through various means including user input, interactions with our services, and automated technologies like cookies. We also receive data from third parties, which is governed by their respective privacy policies.
Our website uses cookies to enhance the user experience, provide personalized content, and perform analytics to improve our service offerings. These cookies are categorized as Strictly Necessary for core functionalities, Preference for customizing user experiences, and Analytics for tracking website performance. Users have control over non-essential cookies through our dedicated Cookie Manager tool.
We retain personal data for no longer than necessary for the purposes for which it was collected or as required by law. Upon completion of these purposes, we take steps to delete or anonymize the data in a secure manner.
To safeguard your personal data, we implement robust organizational and security measures. This includes the use of encryption for data transmission and collaborating with secure third-party service providers.
As we are committed to the protection of children’s privacy, we do not knowingly collect personal data from individuals under the age of 18 without obtaining verifiable parental consent.
Under various jurisdictions’ privacy laws, you may have rights such as accessing your personal data, requesting its rectification or erasure, restricting its processing, seeking data portability, objecting to certain types of processing, and non-discrimination for exercising these rights. You also have the right to file an appeal or complaint regarding our handling of your data, and to withdraw consent at any time where applicable.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through updates on our website.
For inquiries, to unsubscribe from our communications, or for any questions related to privacy, please contact our dedicated privacy team via email at [email protected] or by sending a letter to the address provided on our website. Your privacy and data security are of paramount importance to us.